Ultimate Customer Satisfaction
Free Shipping	On Time	Best Price
Free Shipping plus Free exchange both ways on all apparel including helmets. No more worries about additional shipping charges if your item doesn't fit and you need to exchange it.	Your order will arrive in four days or you get a 10% refund and a 10% credit towards your next order. If your order does not arrive on time then you will be rewarded on this order and the next.	Best Price to the door or you get double the difference. Place your order now, if you think you can find it for less go for it. If you do, score, file your claim and your getting an even better deal.

 

Mammoth Motorsports is dedicated to bring you the finest quality internet shopping experience available. We know that when it comes to making internet purchases you have a choice. At Mammoth Motorsports our goal is to provide the best possible customer service available in our industry on every transaction.

FREE SHIPPING
on all orders
plus
FREE RETURN SHIPPING
on apparel exchange

We understand that it can be difficult to determine your size by looking at a picture or a sizing chart on the internet. An exchange form is included with every order eligible for free return shipping. If you are unsatisfied with the apparel item in any way simply.

• repack the item
• fill out the exchange form
• stick the provided label on the box
• drop off package with UPS

We will cover all freight charges on exchanges.

If you would like to expedite your exchange or if you did not receive a return label please fill out a

Request Form

Parts/Accessories Exchange/Return

You may send your unused, un mounted, damage free parts/accessories order back for exchange. You pay the freight back to Mammoth Motorsports. We ship the exchange item back to you for FREE. All exchanges/returns must be made within 30 days of receipt of your shipment. Exchange/return items must meet the following criteria.

• unused
• unmounted
• free from defects or damage
• all original packaging must be included

All exchanges/returns will be processed at the sole discretion of Mammoth Motorsports.

SHIPPING EXCEPTIONS - Free shipping/exchange offer within the continental United States only. Orders from Alaska, Hawaii, APO/FPO, Puerto Rico and International orders will pay actual freight charges as listed by UPS or USPS. All orders that do not qualify for free shipping will receive a 10% freight credit based on the order total. If you would like to know what the actual freight charges are before placing your order please fill out a

Request Form

Otherwise place your order online and your additional freight charges minus any freight credits will be billed at the time of shipment. Free exchange offer valid for one exchange per order, freight on any additional exchanges will be paid by the customer.

ON TIME GUARANTEE
or
get 10% back on this order
and
get 10% off your next order

Mammoth Motorsports guarantees that your order for eligible items will arrive within 4 business days. If your order does not arrive on time you will receive a refund for 10% of your purchase plus you will receive a credit of 10% off your next order. Certain restrictions apply.

• cut off time for orders is 12:00pm PST
• a business day is Monday thru Friday
• not valid on tires, batteries, chemicals, or oversized
• no APO/FPO
• shipping carrier delays
• payment delays
• separate ship to addresses
• other delays beyond the control of Mammoth Motorsports

How long will it take if my item is not eligible? In most cases 4 - 6 days. Tires, batteries, chemicals, and oversized items have special shipping and handling requirements and may take longer to process.

If you feel that you meet the eligibility requirements for the on time guarantee please fill out the

Request Form

and a representative will review your submission and process accordingly.

BEST PRICE GUARANTEE
or
Double the Difference

Mammoth Motorsports guarantees the best "to the door" price on every order. If you can find a better advertised price anywhere else we will give you double the difference. To qualify for the price guarantee claims must meet the following eligibility requirements.

• exact same item
• new in stock item
• sold by an authorized retailer
• no ebay
• no closeouts
• no verbal offers
• no backorders
• no blems
• no free with purchase offer
• claims must be made before you receive your order

Customers that qualify for the best price guarantee will receive a refund for the difference plus a credit for the difference towards your next order.

If you feel that you meet the eligibility requirements for the best price guarantee please fill out the

Request Form

and a representative will review your submission and process accordingly.

URGET CARE

At Mammoth Motorsports we feel that preparation is critical to motorsports success. Based on our years of experience we highly recommend that if you need a specific item, by a specific date, that you place your order as soon as you know that you need it. Being prepared and giving plenty of time reduces the chance of a missed riding opportunity.

But you guaranteed I would get my package in four days. That's right, we do, however there are certain situations that make it impossible to get there on time. Some items are seasonal and can be on backorder or discontinued at any time. Other items may require exchange to get a proper fit. Or there may be adverse weather that will delay the shipping. Orders arrive on time 99% of the time, we would hate to see you miss out if you happen to be one of the 1% and you needed the order by a specific day.

We are here to help. If you are within a 10 business day of your deadline we recommend that you place your order online and then fill out a

Request Form

. A representative will review your order, check for any foreseeable delays and make suggestions for any necessary shipping upgrades you may need to help you meet your deadline.

Order Confirmation

You will receive a confirmation email when the online order is received into our system. This may take up to 24 hours. Please verify that all of the information you entered is correct before finalizing your purchase. Make sure that if you are using a spam protection program that the email address that you supply will receive email from our address mammothmotorsports@comcast.net. If you do not receive a confirmation email within 1-2 business day from the date that you placed the order please contact us immediately. If you do not include an email or the address is incorrect we will not be able to send you notification. In the event that is a problem with your order a customer service representative will attempt to contact you with a status report and possible solutions to the issue.

Backordered items will be shipped upon receipt on a first come first served basis. You will be notified your item is on backorder and giving the opportunity to cancel, modify or wait for your order. Your credit card will not be charged for any items that are on backorder until that item becomes available.

For online orders we accept Visa, Master Card, American Express and Discover. Mammoth Motorsports begins processing your order immediately therefore all sales are final. We cannot revise or cancel your transaction once we begin processing your order. We require an exact address match from the billing address to the address on file with your credit card company. Items shipped to a separate ship to address require additional verification, the separate shipping address must be on file with your credit card company to expedite this process. Please contact your credit card company with additional shipping addresses prior to placing your order to avoid any delays. Credit cards will be charged as soon as the items are available for processing. Other payment options can be arranged, check or money order, for customers that do not have credit cards. Please contact our sales department for more information at mammothmotorsports@comcast.net. International orders must be paid with an American Express or prepaid with a certified check. All information is verified before the order begins processing.

We have made every effort to assure that the information provided on our web site is accurate. We will not be held liable for any mistakes caused by any information provided on this site. This includes but is not limited to typographical errors, pricing, colors, images, sizing and other specification. Prices may change without notice. We will make every effort to contact you if we discover an error before we ship your order. If you have any questions regarding the information provided on this site or if you need to verify any of the information provided please contact our sales department.     

Merchandise is guarantied in accordance with the products manufacturer's warranty. If you need assistance with a warranty claim contact our returns department via E-mail at mammothmotorsports@comcast.net or call the number on your packing slip. Do not return warranty items to Mammoth Motorsports unless instructed to do so by Mammoth Motorsports.

Damaged items must be reported within 48 hours of receipt of the package. If an item arrives damaged, call Mammoth Motorsports immediately at (707)585-7677 or email at mammothmotorsports@comcast.net include your name and telephone number and we will call you back. Keep all packaging materials. Mammoth Motorsports will advise you of the procedure to be followed. Do not return the item until instructed to do so. We may advise that the shipping company to come back to pick up the package, make sure to keep all packaging materials.

Prices are subject to change without notice. You will be notified if there has been an increase in price for an item you ordered and given the opportunity to cancel. We apologize for any errors due to typographical or clerical errors, however we are not obligated to sell the product at the incorrect price. We will make every effort to correct mistakes as soon as possible.

Mammoth Motorsports knows that you care how information about you is used. This notice describes our privacy policy. By visiting Mammoth Motorsports, you are accepting the practices described in this Privacy Notice.The information that we collect is used solely by Mammoth Motorsports for the purpose of processing orders and providing additional information via email as it relates to your order or Mammoth Motorsports. We do not sell any of our customer information to third parties.

You can shop at www.mammothmotorsports.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

• Industry leading encryption hardware and software methods and security protocols to protect customer information.

• Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

www.mammothmotorsports.com is registered with the Authorize.Net Verified Merchant Seal program.

Merchant Services

Claims

To file a claim for a customer satisfaction guarantee please visit or request processing center and fill out the form.

Request Form

All claims must be submitted via this form. Your claim may be denied if you do not fill out the form and attempt to call in a claim. Only one claim per order will be accepted. In the event that your order qualifies for multiple claims, only the claim for the maximum return will be accepted.